Lumina Leadership Ltd
Strategic Leadership and Executive Coaching for the Health and Social Care sector
Supporting the people who support everyone else
Hi, I’m Claire, a strategic partner for health and social care providers.
Organisations look to me when they are serious about strengthening leadership, improving culture and accountability, and embedding high performance to meet CQC care standards.
I’m not here to provide temporary fixes, but to partner with organisations to build sustainable leadership maturity that impacts both regulatory and financial outcomes.
I provide strategic support to care providers: CEOs, owners, boards and senior leaders. Executive coaching is part of this work, within a wider organisational strategy. I support care organisations to align their behaviours with their values, which leads directly to better governance. I’ve worked in social care since 1990 and have run award-winning care homes. This work matters deeply to me because I’ve lived it. I’ve led teams, supported front-line staff, and navigated the real-life challenges of delivering care with compassion. That’s the impact I’m committed to creating through Lumina Leadership – coaching and leadership development to help care providers create a workspace where everyone feels cared for
Find out more about ClaireWorking with health and social care organisations across the North West and UK to strengthen CQC readiness, support leadership teams, and build confident, motivated workplaces.
Some of our clients
Here’s how we can work together
There are five ways you can work with me:
Leadership Development Programmes – bespoke programmes delivered to your middle and/or senior managers.
The Culture Review – a detailed diagnostic to review and report on where you are now and exactly what should happen to develop your service.
Strategic Leadership Partnership – a 12-month retainer package encompassing in depth consultancy and executive coaching. It’s a strategic advisory relationship, focused on leadership culture and meeting the criteria to be Well Led within the CQC remit.
Lumina Leadership Circle – a monthly circle for senior leaders in the care sector. It offers peer-based strategic thinking time and accountability, led by somebody who’s managed outstanding services.
Executive Coaching – tailored support to help develop deeper leadership skills: critical and strategic thinking; influence on others; and tools to transform self-criticism. These sessions offer dedicated time and space to explore challenges, strengthen confidence, and align your leadership with your values and goals.
What our clients say
Success Stories
Claire has provided exceptional Leadership and Management coaching within our Charity for our Managers. We are extremely pleased with the programme and the level of attention to detail that Claire maintains throughout her communication.
The feedback from all Managers and our Learning Manager has been overwhelmingly positive. We look forward to continuing our professional relationship with Claire as she supports the team’s ongoing development.
Colleague Learning and Development Manager
Claire provides a safe and comprehensive coaching experience which supports you as a whole person. She provided excellent homework materials which increased my understanding of how I was changing in midlife and we worked deeply together on aspects I brought to coaching. I felt supported through the transformation and loved working with Claire. I would wholeheartedly recommend Claire, she is a wonderful coach.
Operations Director
Since JM began this programme, I have seen a huge change in her mindset. She is a more critical thinker and a positive influence on others. She reviews things from both sides and understands the wider demands of the organisation. She is a more diplomatic leader and challenging direct report. I would recommend this to anyone. JM has had nothing but positive things to say about Claire and her overall experience. Claire has been helpful in keeping me updated with progress where it was needed and it has meant for us that we can keep and develop our home-grown talent.
Head of Independent Living Services
Claire recently supported one of my colleagues in a 1:2:1 capacity and her support and guidance was impeccable.
Claire showed empathy whilst critically challenging the colleague to make changes.
Claire’s leadership coaching has been of huge benefit to the individual in receipt of it, but equally the colleagues’ wider team and the organisation as a whole. I can highly recommend Claire, so much so that she will be supporting our organisation with our annual leaders away day and into 2026. Thank you Claire.
Learning and Development Manager
The coaching experience enabled me to recognise things I needed to change in my work life, so I had a better work and home life balance. I now understand my leadership style and have started to change those things I wanted to change, including staff in decisions and building our vision for our service. 1 100% recommend Claire, she helped me focus on what I wanted and what I needed to change and I am now in a much better place both at work and at home. Thank you so much Claire, I will never forget this programme.
Registered manager
Working with Claire has been a transformative experience. Her ability to create a safe, supportive, and thought-provoking space has helped me unlock new perspectives, challenge limiting beliefs, and grow both personally and professionally. Through our sessions, I’ve gained clarity, confidence, and a renewed sense of purpose in my leadership.
What sets Claire apart is her deep empathy, insightful questioning, and unwavering commitment to helping me become the best version of myself.
Packaging Director
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